Customer Service
We are open to serve our customers
While the COVID-19 situation changes by the day, we remain available by phone or online as we continue to ship all orders.
The safety of our customers and employees are paramount. Most of our team members are working remotely while our warehouse continues to operate as an essential business serving the healthcare and food industry while following the guidelines of the CDC to maintain a safe and secure working environment.
During this time, we may experience longer than usual call wait times. We encourage you to utilize our website to place orders or access your account.
Customer Service Hours
Customer Service is available to assist you with any questions or concerns from Monday-Friday (except holidays) between 9 am - 5 pm PST
We will be closed on:
April 7, Good Friday
May 29, Memorial Day
July 4, Independence Day
September 4, Labor Day
November 23-24, Thanksgiving
December 24, Christmas
December 31, New Year
To place an order, please visit www.sunnbiolabs.com or call (855) YES-SUNN (855-937-7866), and follow the prompt.
For phone and online transactions we only accept credit cards. We accept Visa, Mastercard, Discover and American Express.
If you would like to pay by check or money order, please call us at (855) YES-SUNN (855-937-7866).
To view your orders, please login to your account by selecting the My Account tab at the top of the page. Under the "Recent Orders" section, you will be able to view your order or place a new order.
To obtain a tracking number over the phone, please call (855) YES-SUNN (855-937-7866), and follow the prompt.
To update your account information, please log in to your account. If you have any subscription orders, you will need to update your account before the next scheduled delivery date. This will ensure that the subscription order will be processed correctly with the updated shipping information.